Terms and Conditions 

1. Introduction These General Terms and Conditions (the "Terms") apply to the use of the online store Louiz van Gool, located at www.louizvangool.be. By placing an order, you agree to these Terms.

2. Definitions

• Customer: Any individual who makes a purchase in the online store.
• Data Controller: The entity responsible for processing personal data, in this case, Louiz van Gool, based in Turnhout, Belgium.

3. Orders

• All orders placed through the online store are subject to availability and confirmation of the order price.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to the unavailability of products or errors in product information.

4. Pricing and Payment

• All prices are displayed in euros and include VAT where applicable.
• Payment must be made at the time of order via the payment methods available in the online store.
• The Customer is responsible for providing accurate billing and shipping information.

5. Delivery

• Delivery times are estimated and may vary based on factors such as the shipping method and destination.
• The Data Controller is not responsible for delays in delivery caused by third-party shipping providers.

6. Returns and Refunds

• Customers have the right to return products within 14 days of receiving their order, provided that the items are in their original condition.
• To initiate a return, the Customer must contact the Data Controller at louiz@louizvangool.be to obtain a return authorization.
• Refunds will be processed within 14 days of receiving the returned items.

7. Privacy Policy

• The Data Controller is committed to protecting the privacy of Customers. Please refer to the Privacy Policy for information on how personal data is collected, used, and protected.

8. Limitation of Liability

• The Data Controller is not liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the online store or its products.

9. Intellectual Property

• All content, trademarks, and other intellectual property on the website www.louizvangool.be are the property of the Data Controller. Unauthorized use is prohibited.

10. Governing Law

• These Terms are governed by and construed in accordance with the laws of Belgium. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Belgium.

11. Changes to Terms

• The Data Controller reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website.

12. Contact Information For any questions regarding these Terms, please contact us at:
Email: louiz@louizvangool.be
Phone: 0032 472 54 50 31 (Olivier van Gool, father)